Resume/Resume.md

68 lines
3.3 KiB
Markdown
Raw Normal View History

# Thomas Cole
## thomas.patrick.cole@gmail.com | 704-771-2453
<hr>
2021-07-30 12:03:36 -04:00
#### Work Experience
**Director Of Information Technology | Christ Providence, Charlotte NC | December 2020 - Present**
* Maintain and upgrade critical network infrascture for a multi-campus environment.
* Facilitate backups and ensure their integrity.
2021-07-30 12:03:36 -04:00
* Integrate with action teams to develop technology plans and solutions.
* Implement new software and hardware solutions with increased functionality at reduced ongoing cost.
2021-07-30 12:03:36 -04:00
**Tech Assistant | Christ Providence, Charlotte NC | August 2019 - December 2020**
* Develop and implement new strategies in collaboration with the Christ Providence Tech team to improve live stream services and reach a broader audience.
* Facilitated building and installation of new computer systems to improve recording and streaming capabilities of worship services.
* Run graphics for in house worship and live stream services.
**Tier II Managed Services Technician | ScanOnline, Locust, NC | June 2019 - December 2020**
* Administer Office 365 and Windows Active Directory infrastructure.
* Manage company VOIP phone system and extension listings.
* Deploy and configure virtual machines to align with business needs.
* Develop new Android applications to suit the business needs of customers operating in the logistics industry.
* Maintain legacy Windows Mobile applications for existing customers.
* Preform configuration and maintenance of customer hardware and software.
**Student Network Analyst | UNCG, Greensboro, NC | February 2018 - May 2019**
* Assisted in maintenance and troubleshooting of enterprise network systems.
* Preformed on-boarding of new network devices at the physical level.
#### Education
**The University of North Carolina at Greensboro (UNCG) | Greensboro, NC**
* Bachelor of Science Information Systems and Supply Chain Management
* Computer Science Minor
#### Professional Certificates
**Dante Certification Level 3 | 2021**
* Online course - Audinate
#### Relevant Projects
**Office Supply Business System Update | ScanOnline**
2021-07-30 12:03:36 -04:00
* Established detailed plan for replacing existing business system based on customer needs.
* Integrated process improvements and feature enhancements that increase efficiency and reduce product loss.
* Created detailed documentation of old and new systems to improve knowledge transfer and train users on both systems.
**Waste Disposal Tracking | ScanOnline**
* Developed application for use in tracking disposal of medical waste.
* Designed system in conjunction with customer that would integrate with existing databases.
* Deployed application into production without causing downtime for the customer.
#### Community Engagement
**Instructor | McClintock Partners in Education | September 2019 - March 2020**
2021-07-30 12:03:36 -04:00
* Fostered creative environment where students applied problem solving and troubleshooting skills.
* Instructed students on use and maintenance of maker equipment such as 3D printers, CNC Milling machines, and Laser cutters.
* Supervise McClintock Innovation Lab to insure proper safety protocols are followed.
#### Skills and Abilities
* Advanced proficiency in Java and strong understanding of Object Oriented programming.
* Intermediate knowledge of Linux and Linux server management.
* Proficient in scripting languages like BASH, JavaScript, and Python