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  "basics": {
    "name": "Thomas Cole",
    "label": "System & Network Administrator",
    "image": "https://avatars.githubusercontent.com/u/4421560",
    "email": "thomas.patrick.cole@gmail.com",
    "phone": "704-771-2453",
    "url": "https://thomaspcole.com",
    "summary": "Detail oriented IT professional with 5+ years in systems and network administration. Excellent problem-solving skills and ability to perform well in a team. Responsible for operation and maintenance of a multicampus enterprise network with 500+ average daily users. Demonstrated experience in reducing operating expenses by implementing open-source solutions and services.",
    "location": {
      "address": "6112 Sapwood CT",
      "postalCode": "NC 28104",
      "city": "Matthews",
      "countryCode": "US",
      "region": "North Carolina"
    },
    "profiles": [
      {
        "network": "Linkedin",
        "username": "thomaspcole",
        "url": "https://www.linkedin.com/in/thomaspcole/"
      },
      {
        "network": "Github",
        "username": "thomaspcole",
        "url": "https://github.com/thomaspcole"
      }
    ]
  },
  "work": [
    {
      "name": "Christ Lutheran Church",
      "location": "Charlotte, NC",
      "description": "",
      "position": "Director of Information Technology",
      "url": "https://christelca.org",
      "startDate": "2020-12-02",
      "endDate": "",
      "summary": "Responsible for overseeing and enhancing the essential network infrastructure across multiple campuses. Managed backups to ensure data integrity and collaborated with action teams to create effective technology plans. Implemented cost-efficient software and hardware solutions, resulting in an annual cost reduction of $50,000.",
      "highlights": [
        "Maintain and upgrade critical network infrastructure for a multi-campus environment",
        "Facilitate backups and ensure their integrity",
        "Integrate with action teams to develop technology plans and solutions",
        "Implement new software and hardware solutions with increased functionality while reducing costs by $50,000/yr"
      ]
    },
    {
      "name": "Christ Lutheran Church",
      "location": "Charlotte, NC",
      "description": "",
      "position": "Tech Associate (Part Time)",
      "url": "https://christelca.org",
      "startDate": "2019-08-02",
      "endDate": "2020-12-02",
      "summary": "Spearheaded the development and implementation of innovative strategies aimed at enhancing live stream services and expanding audience outreach. Oversaw the building and installation of advanced computer systems, significantly improving the recording and streaming capabilities of worship services. Managed the graphics for both in-house worship and live-streamed services to create engaging and visually appealing experiences.",
      "highlights": [
        "Developed and implemented new strategies in collaboration with the Christ Providence Tech team to improve live stream services and reach a broader audience",
        "Facilitated building and installation of new computer systems to improve recording and streaming capabilities of worship services",
        "Ran graphics for in house worship and live streamed services"
      ]
    },
    {
      "name": "Scan Online",
      "location": "Locust, NC",
      "description": "",
      "position": "Teir II Managed Services Technician",
      "url": "https://scanonline.com/",
      "startDate": "2019-06-02",
      "endDate": "2020-12-02",
      "summary": "Responsible for administering the Office 365 and Windows Active Directory infrastructure. Managed the VOIP phone system and maintained extension listings. Deployed and configured virtual machines to meet specific business requirements and maintained legacy Windows Mobile applications for existing clientele. Performed extensive configuration and maintenance of both customer hardware and software to ensure optimal performance.",
      "highlights": [
        "Administer Office 365 and Windows Active Directory infrastructure",
        "Manage company VOIP phone system and extension listings",
        "Deploy and configure virtual machines to align with business needs",
        "Develop new Android applications to suit the business needs of customers operating in the logistics industry",
        "Maintain legacy Windows Mobile applications for existing customers",
        "Preform configuration and maintenance of customer hardware and software"
      ]
    },
    {
      "name": "The University of North Carolina at Greensboro",
      "location": "Greensboro, NC",
      "description": "",
      "position": "Network Analyst (Part Time)",
      "url": "https://www.uncg.edu/",
      "startDate": "2018-02-02",
      "endDate": "2019-05-02",
      "summary": "Conducted assessments of helpdesk tickets, ensuring timely resolution of issues while maintaining accurate documentation. Maintained and troubleshot enterprise network systems. Actively collaborated with other network engineers to support the University's goals and objectives.",
      "highlights": [
        "Assessed helpdesk tickets to ensure timely resolution of issues and proper documentation",
        "Assisted in maintenance and troubleshooting of enterprise network systems",
        "Collaborated with other network engineers to facilitate the goals of the University"
      ]
    }
  ],
  "volunteer": [
    {
      "organization": "McClintock Partners in Education",
      "position": "Instructor",
      "url": "https://www.mcpie.org/",
      "startDate": "2019-09-02",
      "endDate": "2020-03-02",
      "summary": "Global movement of free coding clubs for young people.",
      "highlights": [
        "Fostered creative environment where students applied problem solving and troubleshooting skills.",
        "Instructed students on use and maintenance of maker equipment such as 3D printers, CNC Milling machines, and Laser cutters.",
        "Supervised McClintock Innovation Lab to insure proper safety protocols are followed."
      ]
    }
  ],
  "education": [
    {
      "institution": "University of North Carolina at Greensboro",
      "url": "https://www.uncg.edu/",
      "area": "Information Systems and Supply Chain Management",
      "studyType": "Bachelor of Science",
      "startDate": "2015-08-02",
      "endDate": "2019-05-02",
      "score": ""
    }
  ],
  "certificates": [
    {
      "name": "Dante Certification Level 3",
      "issuer": "Audinate",
      "date": "2021-03-02",
      "url": "https://www.audinate.com/learning/training-certification/dante-certification-program"
    }
  ],
  "skills": [
    {
      "name": "Web Development",
      "level": "",
      "keywords": ["HTML", "CSS", "Javascript", "Svelte", "Tailwind", "Static Site Generation", "REST", "Back End As A Service", "Typescript", "JQuery"]
    },
    {
      "name": "Systems Administration",
      "level": "",
      "keywords": ["Linux", "Office 365", "Azure AD", "Microsoft Active Directory", "VMware ESXI", "Microsoft Exchange", "Docker", "Windows Server"]
    },
    {
      "name": "Network Administration",
      "level": "",
      "keywords": ["Cisco IOS", "Cisco Meraki", "Ubiquiti Unifi", "VLANs", "Site to Site VPN", "Wireguard", "Firewall/Routing","802.1x"]
    }
  ],
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    "lastModified": "2017-12-24T15:53:00",
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