Resume/Resume.md
Thomas Cole 6e82662ba2
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Thomas Cole

thomas.patrick.cole@gmail.com | 704-771-2453


Work Experience

Director Of Information Technology | Christ Providence, Charlotte NC | December 2020 - Present

  • Maintain and upgrade critical network infrascture for a multi-campus environment.
  • Facilitate backups and ensure their integrity.
  • Integrate with action teams to develop technology plans and solutions.
  • Implement new software and hardware solutions with increased functionality at reduced ongoing cost.

Tech Assistant | Christ Providence, Charlotte NC | August 2019 - December 2020

  • Develop and implement new strategies in collaboration with the Christ Providence Tech team to improve live stream services and reach a broader audience.
  • Facilitated building and installation of new computer systems to improve recording and streaming capabilities of worship services.
  • Run graphics for in house worship and live stream services.

Tier II Managed Services Technician | ScanOnline, Locust, NC | June 2019 - December 2020

  • Administer Office 365 and Windows Active Directory infrastructure.
  • Manage company VOIP phone system and extension listings.
  • Deploy and configure virtual machines to align with business needs.
  • Develop new Android applications to suit the business needs of customers operating in the logistics industry.
  • Maintain legacy Windows Mobile applications for existing customers.
  • Preform configuration and maintenance of customer hardware and software.

Student Network Analyst | UNCG, Greensboro, NC | February 2018 - May 2019

  • Assisted in maintenance and troubleshooting of enterprise network systems.
  • Preformed on-boarding of new network devices at the physical level.

Education

The University of North Carolina at Greensboro (UNCG) | Greensboro, NC

  • Bachelor of Science Information Systems and Supply Chain Management
  • Computer Science Minor

Professional Certificates

Dante Certification Level 3 | 2021

  • Online course - Audinate

Relevant Projects

Office Supply Business System Update | ScanOnline

  • Established detailed plan for replacing existing business system based on customer needs.
  • Integrated process improvements and feature enhancements that increase efficiency and reduce product loss.
  • Created detailed documentation of old and new systems to improve knowledge transfer and train users on both systems.

Waste Disposal Tracking | ScanOnline

  • Developed application for use in tracking disposal of medical waste.
  • Designed system in conjunction with customer that would integrate with existing databases.
  • Deployed application into production without causing downtime for the customer.

Community Engagement

Instructor | McClintock Partners in Education | September 2019 - March 2020

  • Fostered creative environment where students applied problem solving and troubleshooting skills.
  • Instructed students on use and maintenance of maker equipment such as 3D printers, CNC Milling machines, and Laser cutters.
  • Supervise McClintock Innovation Lab to insure proper safety protocols are followed.

Skills and Abilities

  • Advanced proficiency in Java and strong understanding of Object Oriented programming.
  • Intermediate knowledge of Linux and Linux server management.
  • Proficient in scripting languages like BASH, JavaScript, and Python