68 lines
3.3 KiB
Markdown
68 lines
3.3 KiB
Markdown
# Thomas Cole
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## thomas.patrick.cole@gmail.com | 704-771-2453
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<hr>
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#### Work Experience
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**Director Of Information Technology | Christ Providence, Charlotte NC | December 2020 - Present**
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* Maintain and upgrade critical network infrascture for a multi-campus environment.
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* Facilitate backups and ensure their integrity.
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* Integrate with action teams to develop technology plans and solutions.
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* Implement new software and hardware solutions with increased functionality at reduced ongoing cost.
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**Tech Assistant | Christ Providence, Charlotte NC | August 2019 - December 2020**
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* Develop and implement new strategies in collaboration with the Christ Providence Tech team to improve live stream services and reach a broader audience.
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* Facilitated building and installation of new computer systems to improve recording and streaming capabilities of worship services.
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* Run graphics for in house worship and live stream services.
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**Tier II Managed Services Technician | ScanOnline, Locust, NC | June 2019 - December 2020**
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* Administer Office 365 and Windows Active Directory infrastructure.
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* Manage company VOIP phone system and extension listings.
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* Deploy and configure virtual machines to align with business needs.
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* Develop new Android applications to suit the business needs of customers operating in the logistics industry.
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* Maintain legacy Windows Mobile applications for existing customers.
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* Preform configuration and maintenance of customer hardware and software.
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**Student Network Analyst | UNCG, Greensboro, NC | February 2018 - May 2019**
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* Assisted in maintenance and troubleshooting of enterprise network systems.
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* Preformed on-boarding of new network devices at the physical level.
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#### Education
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**The University of North Carolina at Greensboro (UNCG) | Greensboro, NC**
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* Bachelor of Science Information Systems and Supply Chain Management
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* Computer Science Minor
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#### Professional Certificates
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**Dante Certification Level 3 | 2021**
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* Online course - Audinate
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#### Relevant Projects
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**Office Supply Business System Update | ScanOnline**
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* Established detailed plan for replacing existing business system based on customer needs.
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* Integrated process improvements and feature enhancements that increase efficiency and reduce product loss.
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* Created detailed documentation of old and new systems to improve knowledge transfer and train users on both systems.
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**Waste Disposal Tracking | ScanOnline**
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* Developed application for use in tracking disposal of medical waste.
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* Designed system in conjunction with customer that would integrate with existing databases.
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* Deployed application into production without causing downtime for the customer.
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#### Community Engagement
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**Instructor | McClintock Partners in Education | September 2019 - March 2020**
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* Fostered creative environment where students applied problem solving and troubleshooting skills.
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* Instructed students on use and maintenance of maker equipment such as 3D printers, CNC Milling machines, and Laser cutters.
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* Supervise McClintock Innovation Lab to insure proper safety protocols are followed.
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#### Skills and Abilities
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* Advanced proficiency in Java and strong understanding of Object Oriented programming.
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* Intermediate knowledge of Linux and Linux server management.
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* Proficient in scripting languages like BASH, JavaScript, and Python
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